Warranty
One-Year Limited Replacement Warranty
This warranty covers all new products that will be free of any manufacturing defects for a period of one (1) year from the date of delivery.
This warranty covers only the original purchaser of the Crumb Catcher™ deep fryer filter/sediment tray. Proof of purchase is required.
The frame's welding is warranted for a period of one (1) year from the date of delivery. The spot welding on the fine mesh and handle(s) is warranted for a period of one (1) year from the date of delivery.
We will replace the deep fryer filter/sediment tray if defective. Contact us at (626) 214-5379 or email support@forthelinesupply.com with proof of purchase to obtain warranty service.
Coverage limitations
This warranty does not cover damage to the product resulting from:
- Intentional or accidental misuse, abuse, alterations, or other damage (including but not limited to vandalism, impact by foreign objects, improper handling, maintenance, or storage, or use of incompatible accessories)
- Abnormal or unintended use
- Normal wear and tear from daily commercial use - fine mesh, surface finish wear, discoloration that doesn't affect function
Unless otherwise stated in the product literature, all products are intended for commercial use only.
Making a claim
- Proof of purchase
- Clear photos or video showing the issues, including close-ups and the overall condition of the product
The claim is reviewed against the photos and video evidence submitted.